Services

Diagnosis and Repair

Repair Icon

If your computer appears slow or is no longer functioning correctly, there may be a problem with it. If this is the case, Mintra Systems can help you solve it. We have successfully diagnosed and repaired many systems since the business has been established, and this is by far our most frequently requested service.

Problems Covered

"Problems" can range from unexpected message boxes appearing when you try to use a familiar feature, right through to complete system failure. We deal with the full range, including virus outbreaks, network problems and minor issues that you may not think are worth trying to solve.

Servicing and Cleanup

Sometimes there may be no obvious problem with your computer at all, it may just be very slow or unresponsive at times. We offer clean-up and servicing of PCs to help combat these symptoms. If your computer is running more slowly than usual, it may be in need of software reinstallation. This would normally require backing up all data you want to keep, then clearing everything off the computer and reinstalling the operating system and other programs from scratch. You will be amazed at the improvement this makes. We have an effective facility for performing this type of service, so we can collect your PC, reinstall it, then deliver it back to you, normally within a few days. (Please note that it is not usually possible to perform reinstallations on site.)

Hardware

Hardware repair is available as well. For example; if you hear strange noises coming from your computer, but don't have the confidence to get out a screwdriver, we can help you. Some software problems may be caused by faulty hardware, in which case we will advise you on possible replacement options.

Off-site Repair and Temporary PCs

If we are unable to repair your computer on site, we will take it away to be repaired with our full range of equipment and software. If we expect the work to take a long time and you request it, we can provide a temporary replacement computer for you to use in the meantime. We offer full and confidential backup of any data on your computer before we begin work on it.

Send us an email detailing your particular situation to find out about pricing, how we can help you deal with it, and what other customers think of our service.

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